Mainfreight began its operations in Auckland, New Zealand, in 1978, soon growing into New Zealand’s most extensive freight network. A shift in focus, in 1984, saw the opening of the first Mainfreight Air & Ocean branch. Investment in Australian operations began in 1989 driven by a desire to treat New Zealand and Australia as a single market. Our presence in Australia continued to expand through both acquisition and branch proliferation across strategic locations. We became global in 1999 with the acquisition of businesses in both Asia and the United States. In 2011 we acquired the business of Wim Bosman Group providing further opportunities to expand our global supply chain network with branches throughout Europe.
“Special people, Special company” embodies us and our unique culture. We have developed a style of doing business, successful not only in New Zealand, but around the world.
We are built on a 100-year vision. All decisions are made on the basis that we will be here for another 100 years. This view shapes our approach to recruitment and training of team members, customer and supplier relationships, growth strategies and legal and tax structures. We promote our people from within, and encourage innovative, non-hierarchical and decisive outlooks. Our team regard each other as a family and share mealtimes. At the same time, we are focused on performance — every branch reports weekly results that are available for all team members to see. Individual responsibility and accountability for quality are reinforced. Key performance indicators important to our customers, like error rates, are linked to team members’ bonuses. All Mainfreight branches have quality boards and are internally audited every six months.